Payment Policy

Last updated: 08-15-2025

This Payment Policy outlines the terms and procedures relating to payments for products and services offered on our website.

1. Accepted Payment Methods

We accept the following payment methods for purchases on our site:

  • American Express (Amex)
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

2. Currency

All prices and transactions on our website are displayed in British Pounds (GBP), unless otherwise stated.

3. Payment Terms

When placing an order on our site, payment is due at the time of purchase unless otherwise specified.

4. Refunds & Returns

For more information about our return and refund policy, please refer to our Refund Policy available on our website.

5. Payment Security

We take payment security seriously and use secure, PCI-compliant payment processors to handle your information. All payment data is encrypted and processed in accordance with current UK and international security standards.

Contact Information

Business name: Nouvuna

Address: 85 Great Portland St, London, W1W 7LT, UK

E-mail: support@nouvuna.com

Phone: +44 7400 760414

Customer service: Available Monday to Friday, 9:00 AM to 5:00 PM. You can expect a response within 24 hours on business days.